Services » Ordering Info
In addition to using our convenient and safe online ordering, you can also order by mail, fax, or phone.
Order by mail
Please fill out our order form and mail it to PO Box 11367, Denver, CO 80211-0367. Checks under $30.00 are usually cleared the same day although checks over that amount may take up to 10 days to clear. Money orders are the quickest and safest way to pay, although you may also pay by credit card (Visa, Mastercard, Discover or AMEX).
Order by fax
Please fill out our order form and fax it to 1-800-457-0033 (303-458-5566 in Denver). You may fax your order anytime, 24 hours a day, using your Visa, Mastercard, Discover or American Express card.
Order by phone
Before you call, have your entire order ready including catalog numbers, product descriptions, and prices, along with any questions you might have. This will keep our costs down and therefore pass on these low prices to you. When you call, we will ask for your name, address, phone number and delivery method. You may call in your order 24 hours a day. Operators are on duty 8 a.m. - 6 p.m. Monday through Thursday MST. You may leave your order on our voice mail at all other times. To order, call 1-888-419-0022.
Minimum Orders
Due to the high cost of shipping and handling, NO ORDERS UNDER $15.00 will be filled.
Returned Checks
Any customer presenting check with insufficient funds will have 10 days to provide an alternate method of payment (Certified Check, Money Order or Credit Card). In addition, a $25.00 service charge added to the amount of the order. Otherwise, after 10 days the check will be turned over to the District Attorney's Office for criminal prosecution, as well as listed with Equifax Credit Bureau. No partial payments on returned checks will be accepted.
Right To Substitute
In the event that an item is out of stock, a substitute resembling the originally requested item may be shipped. Should you not approve of this, please write on your order "NO SUBSTITUTIONS" in the message area. Should you not like a substitute you may return it and receive a credit or refund including your shipping costs.